Effective Date: May 28, 2024
1. Introduction
Welcome to Lemon Roofing. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you interact with us, including through our website (lemonroofing.com), phone calls, in-person visits, and online advertisements.
2. Information We Collect
We may collect the following types of personal information from you:
- Name
- Phone number
- Email address
- Property address
We collect this information to provide roof inspection services, create new roof estimates, and communicate with you regarding our services.
3. Methods of Collection
We collect personal information through the following methods:
- Website form submissions
- Phone calls
- In-person visits
- Online advertisements (via Facebook, Instagram, Google, YouTube, and TikTok)
4. Use of Information
The information we collect is used for the following purposes:
- Providing roofing services
- Billing and payment for roofing services
- Communicating with customers
5. Data Sharing
We do not share your personal information with any third parties.
6. Data Security
We take the security of your personal information seriously. We use secure servers to protect your data and ensure that all client information is kept confidential.
7. Customer Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at Lemonroofing@gmail.com. Additionally, you can opt out of communications or data collection by reaching out to us at Lemonroofing@gmail.com or by clicking the “unsubscribe” button in our emails.
8. Cookies and Tracking
We use cookies and other tracking technologies on our website for marketing and analytics purposes. These cookies help us understand client inquiry flow and improve user experience. By using our website, you consent to the use of cookies as described in this policy.
9. Changes to the Privacy Policy
We review and update our privacy policy quarterly. If there are any significant changes, we will notify you via email.
10. Compliance with Privacy Laws
We comply with the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR) for California residents. If you have any questions about our compliance with these laws, please contact us at Lemonroofing@gmail.com.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Lemon Roofing
655 N. Central Ave #1740
Glendale, CA 91203
Email: Lemonroofing@gmail.com
Phone: (818) 605-3666
Thank you for choosing Lemon Roofing. We appreciate your trust in our services and are committed to protecting your privacy.